TERMS  

PAYMENTS: ALL ACCOUNTS ARE ON C.O.D BASIS. CREDIT IS HOWEVER OFFERED ONLY AFTER THREE YEARS OF BUSINESS RELATIONSHIP AND DEPENDS ON THE VOLUME OF BUSINESS. All payments must be made in favour of International Gifts Ltd. Payments received within 10 days are entitled to a 2% cash discount. This discount is not applicable on freight charges. All orders are shipped F.O.B our warehouse.

MINIMUM QUANTITIES: As all billing is computerized, the minimum quantities, pairs, assortments, dozens or sets cannot be broken or restructured. Please refer to the minimum acceptable quantities.

MINIMUM ORDER: The initial minimum order accepted is $100 and minimum reorder is also $100. A surcharge of $10 will be levied on all reorders below the stipulated minimum reorder value.

REORDERS: Reorders will not be considered until payment for initial shipments has been received and cheque cashed.

CREDIT REQUIREMENT: With the initial order, the following information will be required:(1) Banker's name and address (2) Account Number (3) Six references within the Gift industry. Please furnish the complete addresses along with your account number with them. 5% of the order value should be included in the cheque against the estimated shipping cost.

PENALTY CLAUSE: There will be a penal charge of $15 on all cheques returned unpaid by the Bank.

C.O.D: C.O.D. Shipments will be made on C.O.D. basis only. No company cheques are accepted on Shipments except certified cheques, money orders or cash.

SHIPPING: All orders are shipped by CanPar, if oversized, will be shipped through other ground freight carriers like Interlink Freight. Please give specific instructions at the time of the order for any preferred carrier other than the above.

BACK ORDERS: No back orders are executed unless a specific request for the same is made for.

RETURN POLICY: For all claims against damages, our customer service department should be intimated within 10 days from the date of receipt of goods. No returns will be accepted without proper authorization. A handling fee of 15% will be charged for any late claim or unauthorized returns. NO CREDIT WILL BE GIVEN FOR ANY RETURNED GOODS DAMAGED DUE TO FAULTY REPACKAGING. Please do not deduct the claim amount from the payment as your account number is credited directly by us and the credit memo forwarded to you.

AT THE TIME OF DELIVERY, IF THE BOX IS NOTICEABLY DAMAGED, PLEASE FILE AN IMMEDIATE CLAIM DIRECTLY WITH THE CARRIER.